Shipping policy

SHIPPING POLICY

At BOLDNSUBTLE, we strive to ensure your orders are delivered efficiently and on time. Please find all relevant shipping, refund, and order details below.

SHIPPING INFORMATION

REPUBLIC OF IRELAND 🇮🇪

  • Standard Delivery: Delivered within 2-5 working days.
  • Express Delivery: Delivered within 1-2 working days.

NORTHERN IRELAND 🇬🇧

  • Standard Delivery: Delivered within 3-5 working days.
  • Express Delivery: Delivered within 1-2 working days.

UK MAINLAND 🇬🇧

  • Standard Delivery: Delivered within 5-7 working days.
  • Express Delivery: Delivered within 3-5 working days.

INTERNATIONAL 🌍

  • Standard Delivery: Delivered within 7-14 working days (varies by location).

Shipping Costs: Shipping fees are calculated at checkout based on your location and selected delivery method.
Processing Times: All orders are processed within 1 working day of purchase.

UK ORDERS – IMPORT DUTIES AND VAT FEES

For orders shipped to the UK, please note:

  • Import Duties and VAT Fees: Additional fees such as import duties, VAT, or other local taxes may apply upon receiving your order. These charges are not included at checkout and are the responsibility of the customer.
  • Customs Delays: While we aim to deliver orders promptly, delays may occur due to customs processing.

If you have questions about UK shipments, contact us at info@boldnsubtle.com.

REFUNDS AND RETURNS

We want you to love your BOLDNSUBTLE purchase. If you're not completely satisfied, we offer refunds under the following conditions:

  • Eligibility: Items must be returned unworn, in their original condition, with all tags attached.
  • Return Window: You must initiate your return within 14 days of receiving your order.
  • How to Return: Contact us at info@boldnsubtle.com to request a return. Our team will guide you through the process.
  • Shipping Costs for Returns: Customers are responsible for return shipping costs unless the item is faulty.

For further details, please refer to our Refund Policy.

COLLECTIONS

Prefer to collect your order? Contact us at orders@boldnsubtle.com to arrange collection (Dublin only).

QUESTIONS OR CONCERNS?

For assistance with sizing, shipping, or returns, email us at info@boldnsubtle.com. We're here to help!