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Privacy policy

PRIVACY POLICY

This Privacy Policy describes how www.boldnsubtle.com collects, uses, and discloses your personal information when you visit or make a purchase from the site.

Contact

BOLDNSUBTLE, 1 Terenure Place, D6W FN23, Ireland. For questions about this policy or to make a complaint, email info@boldnsubtle.com.

Collecting personal information

When you visit the site we collect information about your device, your interaction with the site, and information needed to process purchases. We also collect information if you contact us for support.

Device information. Collected automatically through cookies, log files, and pixels, to load the site correctly and to understand how the site is used. Shared with our processor Shopify.

Order information. Name, billing address, shipping address, payment information, email address, and phone number. Collected from you to fulfil orders, process payment, arrange shipping, screen for fraud, and send order updates. Shared with our processor Shopify.

Customer support information. Name, contact details, and order details you give us when you contact us. Used to answer your query. Shared with our processor Shopify.

Sharing personal information

We use Shopify to run the store. Details on how Shopify uses your data are at shopify.com/legal/privacy.

We use Klarna to offer buy now, pay later. Klarna processes the personal data needed to assess and complete that payment. Details are at klarna.com/ie/privacy.

We use Klaviyo to send order updates and marketing emails. Klaviyo processes your name, email address, and purchase and browsing activity on the site to do this. Details are at klaviyo.com/privacy. You can unsubscribe from marketing emails at any time using the link in any email we send.

We may share your information to comply with the law, respond to a lawful request, or protect our rights.

Behavioural advertising

We use Google Analytics to understand how customers use the site. Details are at google.com/policies/privacy, and you can opt out at tools.google.com/dlpage/gaoptout.

We use Meta pixel on the site to measure and improve our advertising on Facebook and Instagram. Details are at facebook.com/policy.php.

You can opt out of targeted advertising through Facebook at facebook.com/settings/?tab=ads, through Google at google.com/settings/ads/anonymous, or through the Digital Advertising Alliance at optout.aboutads.info.

Lawful basis, GDPR

If you are in the European Economic Area we process your data under one of the following, your consent, performance of our contract with you, our legal obligations, or our legitimate interests where they do not override your rights.

Retention

We keep your personal information for as long as needed to fulfil the purpose it was collected for, and afterwards where we have a legal obligation to keep it, for example for tax and accounting records.

Automatic decision making

We do not carry out automated decision making that has a legal or otherwise significant effect on you. Shopify uses limited automated fraud checks, for example a short term block on IP addresses or cards linked to repeated failed transactions.

Your rights

If you are in the EEA you can ask to access, correct, port, or erase your personal information. Contact us at info@boldnsubtle.com to exercise these rights. Your data is processed in Ireland and may be transferred outside Europe for storage, including to Canada and the United States, under Shopify's data processing terms. Details are at help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small file stored on your device when you visit the site. We use cookies that are necessary for checkout and cart, and cookies for analytics.

Necessary for the store to function. Session and checkout cookies, cart cookies, and login cookies, set by Shopify. Full names and durations are listed at shopify.com/legal/cookies.

Reporting and analytics. Shopify analytics cookies and Google Analytics cookies. Full names and durations are listed at shopify.com/legal/cookies.

You can control cookies through your browser settings. Blocking cookies may affect how the site works.

We do not alter our data practices in response to browser Do Not Track signals, as there is no industry standard for how to interpret them.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The date below shows the last update.

Complaints

If you are not satisfied with our response to a complaint, you can contact the Irish Data Protection Commission at dataprotection.ie.

Last updated: 20 September 2026