Refund policy

If you are not fully satisfied, you can return your item within 14 days of receipt, provided it is in original condition with tags attached. Return shipping is at your own cost unless the item is faulty.

To be eligible for a return, the item must be unworn, unused, with tags, in its original packaging, and you need proof of purchase.

To start a return, email info@boldnsubtle.com. If accepted, we will send return instructions. Items sent back without first requesting a return will not be accepted.

Damages and issues

Inspect your order on arrival and contact info@boldnsubtle.com immediately if an item is faulty, damaged, or wrong, so we can put it right.

Exceptions

We do not accept returns on sale items or gift cards.

Exchanges

Return the item you have, and once that return is accepted, place a new order for the item you want.

European Union 14 day cooling off period

If your order is shipped into the EU, you can cancel or return it within 14 days for any reason, no justification needed, under the same condition requirements above.

Refunds

Once we receive and inspect your return we will confirm whether it is approved. Approved refunds go back to your original payment method within 10 business days. If more than 15 business days pass after approval, contact info@boldnsubtle.com.